Privacy Policy

Effective Date: 08/18/2026

This Privacy Policy applies to Ruck Homes, operated by Ruck Realty Group, LLC (“Company,” “we,” “us,” or “our”). This policy describes how we collect, use, and protect your personal information when you visit ruckhomes.com or submit information through our website forms.

Information We Collect

When you submit a form on our website, we may collect the When you submit a form on our website, we may collect the following information:

Full name
Phone number
Email address
Property address
Any additional details you voluntarily provide about your property or situation

We may also collect standard website usage data such as IP address, browser type, and pages visited through cookies and analytics tools

How We Use Your Information

We use the information you provide to:

Contact you regarding your property inquiry

Schedule appointments and follow up on your submission

Make and communicate cash offers on your property

Send transactional and conversational text messages and emails related to your inquiry
Improve our website and services

SMS Messaging

By checking the SMS consent checkbox on our website forms, you agree to receive recurring marketing and informational text messages from Ruck Homes (operated by Ruck Realty Group, LLC) regarding your real estate inquiry. These messages may include follow-up questions, appointment scheduling, offer details, transaction-related communications, promotions, and special offers.

Message frequency may vary. Message and data rates may apply. Consent to receive text messages is not required to submit a form or receive our services, and is not a condition of any purchase.

To opt out of SMS messages at any time, reply STOP to any message you receive from us, or text STOP to (571) 621-5836. After opting out, you will receive a final confirmation message and will no longer receive texts from us. To request assistance, reply HELP, text HELP to (571) 621-5836, or contact us directly at info@ruckhomes.com or (301) 660-6572.

Mobile Information

We do not share, sell, rent, or otherwise disclose your mobile phone number or your SMS opt-in consent data to any third party or affiliate for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as customer service and messaging platforms, is permitted solely to deliver services to you. All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information with service providers who assist us in operating our business (such as CRM platforms and communication tools) solely for the purpose of providing services to you. All such providers are bound by confidentiality obligations.

We may disclose your information if required by law or to protect the rights, property, or safety of our company or others.

Cookies and Analytics

Our website uses cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and does not personally identify you. You can disable cookies in your browser settings at any time.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of SMS or email communications

To exercise any of these rights, contact us at info@ruckhomes.com or (301) 660-6572.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

Children’s Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information through our website, please contact us and we will promptly delete it.

Online Use Only

This Privacy Policy applies only to information collected through our website and does not apply to information collected offline or through other channels.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

Ruck Homes (operated by Ruck Realty Group, LLC)

PO Box 451

Lovettsville, VA 20180

Phone: (301) 660-6572

SMS sending number: (571) 621-5836

Email: info@ruckhomes.com

Website: https://www.ruckhomes.com